Terms and Conditions

All Bookings under this agreement shall be subject to the following terms and conditions:

  1. All invoices shall be due upon presentation. Queries in respect of specific invoices shall not affect payment terms of any other outstanding amounts. Any amount payable by the Customer to the Lodge in terms of this agreement and not paid on due date, shall accrue interest at 2% (two percentum) above the prime bank overdraft rate as advised by the Lodges Banker.
  2. The Lodge reserves the right to cancel any booking forthwith and without liability on its part in the event of any damage to, or destruction of the allocated rooms by fire, vis major act of God, any shortage of labour or food supplies, strikes, lockouts, and industrial unrest, or any other causes beyond the control of the Lodge which shall prevent it from performing its obligations in connection with any booking. In these circumstances every effort will be made to accommodate the booking at other establishments.
  3. The provision of standard operating apparel and/or equipment e.g. linen used by the Lodge shall be dependent on availability at no extra charge.
  4. Should the booking be canceled:
    1. 90 days or more prior to the booking date, no cancellation fee will be charged;
    2. within 3 days of the check-in date, 100% of the anticipated revenue will be charged;
    3. or reduced by more than:
      1. 50% between 89 – 60 days prior to the booking date, 50% of the anticipated revenue will be charged;
      2. 25% between 59 – 30 days prior to the booking date, 75% of the anticipated revenue will be charged;
      3. 5% between 29 – 4 days prior to the booking date, 95% of the anticipated revenue will be charged.
  5. The Lodge reserves the right to require payment of a deposit at any time. The amount of such deposit will be determined by the Lodge at its sole discretion. Should the customer fail to pay such deposit by the date indicated on the face of this Agreement, or within 14 days of being requested to do so, the Lodge shall deem the booking to be cancelled, which shall not preclude the Lodge from invoking the provisions of clause 5 of this agreement.
  6. Neither the Lodge nor its agents or employees shall be liable for any damage or loss which may be caused to any of the goods of the Customer, its employees or invitees brought into the premises for whatever reason, nor to any injury or loss of life to the Customer or its employees or invitees howsoever caused. The Customer further indemnifies and holds harmless the Lodge against any claim that may be made against the Lodge by any third party relating to the provisions of the clause.
  7. The Customer shall be responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment therein, by any act or omission of the Customer or guests/employees of the Customer.
  8. The Customer shall not be entitled to:
    1. Paint, affix or attach to the function room provided any advertising signs, notices or other matter without the prior written consent of the Lodge which shall not be unreasonably withheld.
    2. Drive into the walls, floor, partition or doors of the function room any screws or nails in a manner calculated to damage same.
  9. All day and evening functions must terminate by 17h00 and 24h00 respectively unless a later time is specifically agreed in writing with the Lodge, at the time the booking is made. Failure to adhere to these times without the necessary consent being sought from the Lodge shall attract additional charge.
  10. Any breakages caused by guests will be for the account of the organiser and the lodge will supply a list within 7 days of checkout.
  11. The Customer shall not be entitled to assign or cede the booking to any third party nor utilise the Lodge facilities for any purpose than that stated without the Lodge prior written consent which shall not be reasonably withheld.
  12. A certificate signed by the General Manager or Financial Controller of the Lodge showing the amount owing by the Customer at any one time and reflecting the amount thereupon as due and unpaid shall be prima facie proof of the effect therein stated for the purpose of any action (whether by way of Provisional sentence or otherwise) shall be sufficient proof of the Customer’s indebtedness or insolvency or for any purpose whatsoever.
  13. Any indulgence shown to the Customer shall not constitute a waiver or novation of the Lodge rights.
  14. All information obtained in any brochure, or catalogue (or which accompanies or forms part of any tender made by the Lodge), which shall include prices, is subject to change and the Lodge will not be bound to comply exactly therewith. The Lodge shall not be liable for any inaccuracies in any brochures or information supplied by it which the Customer fails to verify with the Lodge management. Where a price increase is necessitated the Customer will be notified by the Lodge within a reasonable period.
  15. The Lodge shall have the right to cancel this agreement by written notice to the Customer in the event that the Customer is placed under provisional or final liquidation, judicial management or sequestration or commits any act of insolvency as defined in the insolvency act.
  16. Advises, recommendations or opinions by representatives of the Lodge are given and expressed in good faith and shall not constitute representations of any description, and shall not give rise to any claim against the Lodge or such representatives.
  17. The Customer chooses domiciliom citandi et executandi for all purposes under this Agreement at the trading/residential address set out on the face of this Agreement until the Customer notifies the Lodge in writing of the change of address.
  18. This Agreement constitutes the whole agreement between the parties and no warranties or representations, whether express or implied not stated herein shall be binding on the parties. No agreement at variance with the terms and conditions herein shall be binding on the parties unless reduced to writing and signed by or on behalf of the parties by duly authorised persons.
  19. This agreement shall be governed by the Laws of the Republic of South Africa and in the event of the Lodge having to institute legal proceedings against the Customer in terms of this Agreement, then the Customer agrees to pay the Lodge all costs incurred in respect of such action on a scale as between attorney and own client, including collection commission.